Privacy Policy
Nau Systems and its affiliates ("Nau Systems", "we", "us" or "our") are committed to protecting your privacy and ensuring that your personal information is treated responsibly. This Privacy Policy explains how we collect, use and disclose your information across our platforms, customer support and other services (collectively, "Services") and applies to all Services unless covered by a separate privacy policy.
By using our Services, you agree to the terms of this Privacy Policy and consent to the collection, use and disclosure of the information you provide as set out below. We update this Privacy Policy from time to time, so please check it periodically. If there are any material changes, we will notify you by posting an update on our Platforms. Your continued use of the Platforms will constitute your consent to those changes. If you do not agree to the changes, we ask that you stop using our Platforms and notify us that you do not want your information used in accordance with the changes.
1. What information we collect
We may collect various types of information through the operation of our Platforms, including but not limited to:
- Account Information: When you create an account or contact us, we may collect your name, email address, company name, phone number and other contact information.
- Device Information: When you interact with our Platforms, we automatically collect technical details such as your IP address, browser type, operating system, and usage data such as pages visited and time spent on our Platforms. Cookies and similar technologies may be used to track this information. For more information, see "How We Use Cookies."
- Contact information: When you make an inquiry, contact us or sign up for our newsletter, we may collect your name, email address, phone number and address.
- Location Data: We may collect your location data when you use certain services, such as event registrations or online forms.
- Other information: We may collect additional information that you provide to us through forms, emails or interactions with our support team.
You are under no obligation to provide all of the information we request, but we will not be able to provide you with certain services if you do not.
2. How we collect your information
We collect information in the following ways:
- Directly from you: We collect personal information that you provide directly, including contact information, billing details, and inquiries.
- Automatically: Some information is collected automatically when you interact with our Platforms, such as usage data, cookies, and device identifiers.
- From third parties: We may receive information from third parties such as Google or social media when you use those services to log in to or connect to our platforms.
3. How we use your information
We use your personal information for various purposes, including but not limited to:
- Providing Services: Your information helps us provide and support our services, including responding to inquiries, fulfilling service requests, and processing transactions.
- Communications: We may use your contact information to communicate with you about your account, support requests, promotions, or updates to our Services.
- Marketing: With your consent, we may send you promotional materials about our products and services. You can unsubscribe from marketing communications at any time by following the instructions in each email.
- Improving Services: We use usage data and feedback to improve the functionality and user experience of our platforms.
- Legal Compliance: We may process your information to comply with legal obligations, such as tax filings, or to respond to requests from law enforcement.
4. How we share your information
We may share your information in the following circumstances:
- Third-Party Service Providers: We work with third-party vendors to help us deliver services, such as payment processors, email services, and marketing platforms. These vendors have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
- Legal Requirements: We may disclose your information when required by law, to protect our legal rights, or to respond to lawful requests such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition or sale of Nau Systems assets, your information may be transferred as part of the transaction.
5. Your rights
You have the right:
- To access the personal information we hold about you.
- To request the correction or deletion of inaccurate or out-of-date information.
- To object to the processing of your data or to withdraw your consent if given.
To exercise these rights, please contact us at info@nau-systems.com.
6. Data retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this privacy policy, unless a longer retention period is required by law.
7. How we use cookies
We use cookies to collect information about your interactions with our platforms, including your browsing habits and preferences. Cookies help us improve your experience by remembering your preferences and tailoring content accordingly.
8. Security
We take reasonable precautions to protect your information from unauthorized access, alteration or disclosure. However, no method of transmission over the Internet, or method of electronic storage is secure, and we cannot guarantee its absolute security.
9. Contact us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Nau Systems Albert-Lüke Strasse 13 482828 Emsdetten Tel. +49 151 21859795 Email: info@nau-systems.com Website: nau-systems.com
Tax office Steinfurt Tax number 311/5143/3061
